Shipping policy

At HeatOnGo, we proudly offer FREE SHIPPING worldwide

Order Processing

• Orders are processed within 1–3 business days
• You will receive a confirmation email once your order has been shipped

Shipping Time

Estimated delivery times:

• 7–14 business days (depending on destination and local customs)

Please note that international shipping times may vary due to customs clearance or local postal services.

Tracking Information

Once your order ships, you will receive a tracking number via email. Tracking updates may take 24–48 hours to appear.

Customs & Duties

International orders may be subject to customs fees, import taxes, or duties imposed by your local government. These fees are the responsibility of the customer.

Incorrect Address

Please ensure your shipping address is accurate at checkout. HeatOnGo is not responsible for orders delivered to incorrectly provided addresses.